Why use a Licensed Plumber?
Licensed plumbing businesses must satisfy a number of requirements.
• Must employ properly qualified operatives
• Maintain public liability insurance of at least £2million
• Regular inspections are carried out to ensure work is carried out properly
• Customer access to an independent complaints procedure in the event of a problem
Customer complaints and warranty scheme
Customers can access an independent complaints procedure to resolve disputes against members. If you have a complaint about a member please follow the complaint procedure detailed here.
Work undertaken by a SNIPEF Licensed Plumber in domestic properties is covered by a warranty scheme, providing customers with practical and financial assistance if a Licensed Plumber or SNIPEF member refuses to implement any decision made by the Complaint Resolution Panel or in situations which may arise in the event of a Licensed Plumber becoming insolvent (conditions apply).