Why use a Licensed Plumber?

Licensed plumbing businesses must satisfy a number of requirements.

  • Must employ properly qualified operatives
  • Maintain public liability insurance of at least £2million
  • Regular inspections are carried out to ensure work is carried out properly
  • Customer access to an independent complaints procedure in the event of a problem

Customer complaints and warranty scheme

Customers can access an independent complaints procedure to resolve disputes against members. If you have a complaint about a member please contact us on 0131 556 0600 or email contact@snipef.org

Work undertaken by a SNIPEF Licensed Plumber in domestic properties is covered by a warranty scheme, providing customers with practical and financial assistance if a Licensed Plumber or SNIPEF member refuses to implement any decision made by the Complaint Resolution Panel or in situations which may arise in the event of a Licensed Plumber becoming insolvent (conditions apply).